FAQs

 

1. How long is shipping ?

Shipping takes about 3-7 business days after order has been placed.

 

2.When did Ace of Hearts Launch ? 

We launched July 22nd 2019.

3. Are your products Vegan & Cruelty Free ?

Yes, all our products use ingredients that are FDA certified and Certified Vegan. Handmade glosses contain coconut oil.

4. I have an issue with my order , how can I reach you ?

Email us at aceofhearts.cos@gmail.com , please make sure to include (full name , order number and Issue) WE WILL NOT REPLY IF ONE OF THESE CATEGORIES ARE MISSING! & we will try to get to you as soon as possible.

5.Why does my package says delivered, it’s not in my mailbox! Where is my package?

In this situation, we have no control over where your package is. Please contact USPS about a missing package, they will provide you with information on tracking your package.

 

6. Do you offer Wholesale?

No we do not offer wholesale

Disclaimer

•No Refunds due to sanitary reasons

•We are not responsible for any damaged, lost or stolen packages! We check our merchandise with a lot of care once is dropped off at the post office everything is out of our hands.